Frequently Asked Questions

What is the warranty on my new Leader Bikes Frame?

LEADER BIKES NORTH AMERICAN WARRANTY POLICY

Leader Bikes provides a warranty on all products for the original owner with proof of purchase.
When a warranty claim is valid, Leader Bikes offers a replacement product of equal value. When unable to satisfy with current production a store credit toward new product will be given.

Length of warranty coverage as follows:
• Bicycle Frames – Two years from date of purchase
• Carbon Fiber frames are covered for one year from date of purchase.
• Forks & Components – Two years Warranty
• Miscellaneous Parts – No Warranty
• Miscellaneous parts include but are not limited to tires, tubes, saddles, paint, decals, handlebar tape, grips, brakes, etc.

Our warranty covers manufacturer defects, which DO NOT include damage resulting from improper use or a lack of maintenance. Heavily worn, abused, dented, or crashed frames will NOT be covered.
Leader Bikes has sole discretion to validate a warranty on any Leader Bikes product.
Customer is responsible for all labor, shipping, and processing fees.

How do I file a warranty claim?

To file a warranty claim contact the authorized dealer where the product was purchased. You will need the following to file a claim:

• Make & Model

• Proof of purchase/receipt

• Product ID

Liability:

Leader Bikes is not responsible for the safe storing of your bicycle, proper bike maintenance, or for making sure your bike is ridden safely.

What comes with a new Leader Bikes Frame?

2019 725 & 735 models come equipped with a CASP6 carbon aero seat post specifically designed for these frames.

Frames do not include headset or fork.

What size Headset will I need for my Leader Bike Frame?

All 2019 models require a 1-1/8 to 1-1/2 tapered headset.

All 2014 classic models require a 1-1/8" to 1-1/8" non-tapered headset.

How do I know if my Leader Bikes frame is authentic?

All authentic Leader Bikes come with a holographic sticker and QR code that will take you to the registration page where you can verify the authenticity of your frame by entering its unique product ID.